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From my experience what these people actually want is confirmation that their experiences were normal and correct and that it's the world that has gone wrong. That's why confronting them with the fact that actually how they were treated was literally abuse makes them so upset, they don't want to acknowledge that they were (and often still are) victims of people and systems outside their control. They were raised with the mindset that to admit something hurt you was a weakness. They were raised to believe that suffering through hardship silently is a sign of good character and strength. They want to be praised for being so strong, not sympathised with for being so hurt, they just don't know what to do with that massive shift in perspective
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ALTThis joke came to me in a fit of laughter (ALT description provided :3!)